I decided to stay away from HP around that time. I was regularly troubleshooting a friend’s laptop and thought he got tons of virus and spywares from sketchy porn sites must be why he has weird issues with intermittent Internet… Turns out it was his wifi adapter being killed by the cpu heat. A real bad design that HP refused to acknowledge to not have to pay for its mistakes. Then years later they acknowledge there was an issue once nobody is having those machines anymore. Friend could never get even a partial refund.