DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

  • dogebread@lemm.ee
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    1 year ago

    I honestly don’t get the hate. People obviously want to order restaurant food to have at home. Maybe they’re watching a series, studying, have kids, are introverts… like who even cares the reason. And they’re willing to pay more. Why not try to accommodate that?

    To me it sounds like the issue is UX related (contacting customers) and store related (expediting orders in the best sequence). Neither of those seem like the solution is wishing people wouldn’t use the service.

    • ThatWeirdGuy1001@lemmy.world
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      1 year ago

      You clearly don’t work in food service where we’ve had a constant increase of work load with basically no increase in pay.

      And now we’re forced to deal with online ordering which completely disrupts the normal flow of things.

      It’s not optimized it’s forced and as a result both the employee and the customer are more stressed.