elvis_depresley@sh.itjust.workstoTechnology@lemmy.world•Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actionsEnglish
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11 months agoI kinda agree with this. If companies are going to replace human support (phone, chat or in person) with an LLM to save costs, then they should live with the consequences.
touché