yourgodlucifer

Some of that is from management being strict about following the procedures we have to make sure every step is followed or we get in trouble so even if someone seems knowledgable we have to treat them like they aren’t

as a former tech support person I think the reason why its usually like that is that most of the people who call in are people don’t know how to use a computer at least it was for the company I worked at

Yea I was annoyed that they were making me sign up for google+ for my youtube account so I never tried it I just set it up so I could keep using youtube.